Please read our FAQ before sending us a message.
Frequently Asked Questions
Q: What services does Caldwell Vision Centre provide?
A: Caldwell Vision Centre offers a comprehensive range of eye care services, including eye exams, prescription eyewear, contact lenses, and management of various eye conditions. Our experienced optometrists are dedicated to ensuring the health and clarity of your vision.
Q: How often should I have an eye exam?
A: It is recommended to have a comprehensive eye exam at least once a year. However, the frequency may vary based on your age, overall health, and any existing eye conditions. Regular eye exams help detect potential issues early and ensure optimal vision correction.
Q: Can I order contact lenses online through Caldwell Vision Centre?
A: Yes, you can conveniently order your contact lenses through our online portal. Simply provide your prescription details, select your preferred brand, and have your lenses delivered to your doorstep. We also offer in-office consultations for those who prefer a personalized fitting experience.
Q: How do I know if I need glasses or if my prescription has changed?
A: If you experience changes in your vision, such as blurriness, headaches, or eye strain, it’s advisable to schedule an eye exam. Our optometrists will assess your vision and update your prescription if necessary. Regular check-ups ensure that your corrective lenses accurately address your visual needs.
Q: What safety measures is Caldwell Vision Centre taking in light of COVID-19?
A: Your safety is our priority. We have implemented strict sanitation protocols, reduced appointment capacities to allow for social distancing, and require the use of masks within our facility. Additionally, we offer virtual consultations and encourage patients to reschedule appointments if they exhibit any symptoms or have been exposed to COVID-19.
Q: Does Caldwell Vision Centre accept insurance plans?
A: Yes, we accept a variety of vision insurance plans. Our team will assist you in understanding your coverage and processing your insurance claims to make your visit as seamless as possible. Feel free to contact our office for specific details regarding accepted insurance providers.
